Shipping & returns
Our regular shipping terms are delivered between 3-5 business days from date of order placed.
Shipping to ItalyFree shipping
Shipping to EU
Shipping to the rest of the World
For products less then 1kg weight: 15,00 €
For products more then 1kg weight: 30,00 €
Free shipping for orders above 250,00 €
Once the order has been dispatched you will receive tracking number via email.
In light of the recent events, your orders and returns may be slightly delayed. We're sorry for the inconvenience.
Returns and Exchanges
We accept returns within 14 days of delivery, and will refund your purchase within 10 business days or less after receiving the returned items. We always try to be as fast as possible, but during busy periods (such as holidays and sales), it can take a little longer. Once we have processed the return, you will receive a return confirmation email.
Our policy lasts 14 days. If 14 days have gone by since your receipt of purchase, unfortunately we cannot offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging with the tags and labels attached, and you must include your receipt.
Every item is checked prior to dispatch and kept as a record. Any intentional damage to the product prior to return will be charged in full and cannot be returned.
To complete your return, please email us at firstname.lastname@example.org the reason for the return and we will send you further instructions.
Any item not in its original condition, is damaged or missing parts for reasons not due to our error cannot be accepted.
Any item that is returned more than 14 days after receipt of goods will not be accepted.
If you have any doubts, please do not hesitate to contact us.
Email us at: email@example.com